Job roles: Team Lead / Assistant Manager / Manager – Operations | US Title Insurance

? Location: Coimbatore

? Work Mode: Work from Office

? Shift: Night Shift – US Hours

⏳ Notice Period: Immediate Joiners Preferred

We are hiring experienced US Mortgage / Title Insurance- Operations professionals for multiple leadership positions in Coimbatore.

Open Positions & Salary

Team Lead – Operations ? CTC: ₹7–8 LPA

Experience: 4–6 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.. with at least 1-2 years as TL

Assistant Manager – Operations ? CTC: ₹9–10 LPA

Experience: 6–8 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.

Manager – Operations ? CTC: ₹12–13 LPA

Experience: 8–10 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.

What We Are Looking For

Candidates should have robust experience in US Mortgage / Title Insurance Operations,



preferably with hands-on knowledge of US Residential Mortgage Title Search and related Title Insurance products/processes.

Depending On The Leadership Level, Responsibilities Will Include

Managing day-to-day US Title Insurance operations and ensuring achievement of Quality, Productivity, SLA and TAT targets.
Managing workflow, transaction volumes, queues, backlog, capacity, staffing and resource utilization.
Leading, coaching and developing operational teams and driving individual and team performance.
Monitoring quality trends, errors and audit findings and implementing corrective/preventive actions.
Managing operational and client escalations and ensuring timely resolution.
Participating in/leading client calls, operational reviews and performance discussions.
Preparing and reviewing operational MIS covering productivity, quality, SLA/TAT, volume, utilization, attendance and backlog.
Driving process improvement, standardization, productivity enhancement and error reduction.
Ensuring adhe

📌 Team Lead/Assistant Manager/Manager – Operations | US Title Insurance-Coimbatore
🏢 Varsal Terra Technology
📍 Coimbatore