Below is the complete job descriptionAutomic UC4 Specialist Bangalore, India (Hybrid – 3 days onsite).Responsibilities:Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Dead drop)Serving as the primary point of contact for internal users on all automation and account questionsOwning Slack support channels — timely, professional responses to internal teamsExecuting recovery procedures during incidents — restarting services, validating agent connectivity, coordinating with backend/vendor supportAssisting with region failover planning and high availability across the Automic infrastructureDocumenting existing workflows to support knowledge transferWhat we're looking for:Proven hands-on experience with Automic Workload Automation (UC4)Robust troubleshooting skills across workflows, job dependencies, and file transfer protocolsExperience executing stabilization and recovery procedures under pressureStrong communicator — comfortable being customer-facing dailySelf-starter who can plug in quickly and add value from day one