Department: Sales & Admissions / Counseling

Role: Academic Counselor / Admission Counselor

Experience: 1–4 years

Employment Type: Full time

Location: Janakpuri, West Delhi

Reporting To: Admissions Manager / Team Lead

About the Role
We are looking for a motivated, empathetic, and results-driven Admission Counselor / Academic Counselor to join our team. In this role, you will be responsible for guiding prospective students and working professionals, understanding their educational and career goals, recommending suitable programs/courses, and converting leads into enrolments.
The ideal candidate should possess exceptional communication skills, a consultative counselling approach, and a strong track record of driving course admissions in the education, ed-tech, or training sector.

Key Responsibilities
Engage with prospective students/professionals through inbound inquiries, outbound calls, email campaigns, and follow-ups.
Conduct detailed counselling sessions to understand candidates' career goals, educational backgrounds, and skill gaps.




Present and explain suitable courses, training programs, curriculum details, and value propositions clearly.
Conduct program overviews, live counselling sessions, and online/in-person demonstrations.
Handle objections, address student/parent queries effectively, and guide prospects toward program enrolment.
Maintain a consistent sales/enrolment pipeline and consistently achieve monthly and quarterly admission targets.
Build strong follow-up mechanisms with leads via calls, emails, and messaging platforms to increase conversion rates.
Coordinate with academic, operations, and support teams to ensure a smooth onboarding process for enrolled students.
Prepare fee structures, scholarship details, and admission paperwork as required.
Maintain accurate lead, interaction, and status records in the CRM system.
Track conversion metrics, pipeline performance, and candidate status across the admission funnel.
Build positive, long-term rela

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