About the role
We're a fast-growing home-essentials and kitchenware brand selling on Amazon. We're hiring a detail-oriented executive to own our product reviews — keeping our ratings healthy, our customers heard, and our listings compliant with Amazon policy.
What you'll do
Monitor customer reviews daily across all our ASINs
Respond professionally to reviews and buyer feedback
Flag and report policy-violating, fake, or abusive reviews to Amazon
Use Amazon's official "Request a Review" tool to grow genuine reviews
Track review trends and report recurring product complaints to the team
Coordinate with customer support to resolve issues behind negative reviews
You should have
1–3 years in Amazon Seller Central, e-commerce, or customer support
Robust written English (and Hindi/Gujarati a plus)
Familiarity with Amazon's review and communication policies
Attention to detail and a calm, customer-first attitude
Why join us
A growing D2C manufacturer-brand where you'll see your work directly impact ratings and sales. Competitive salary based on experience.