About Ai Sensy Ai Sensy is a Whats App-based Marketing & Engagement platform enabling businesses to drive customer engagement, retention, and revenue growth through Whats App. Trusted by over 210,000+ businesses, Ai Sensy facilitates 800+ crore Whats App messages annually between businesses and their customers. The platform powers billions of customer interactions every year and continues to scale rapidly. Leading brands including Adani Group, Delhi Transport Corporation, Godrej Group, Aditya Birla Hindalco, Wipro, Asian Paints, Vivo, Physics Wallah, India Today Group, Yakult, Skullcandy, and Cosco trust Ai Sensy to grow their business through Whats App. Businesses using Ai Sensy generate 25–80% of their revenue through Whats App-powered customer engagement. Ai Sensy is a mission-driven, high-growth startup backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors. About the Role We are looking for a Customer Success Executive who is passionate about helping customers achieve measurable business outcomes through Ai Sensy's platform. In this role,



you will be responsible for ensuring a seamless customer journey—from onboarding and product adoption to customer engagement, renewals, and account growth. You will work closely with customers to maximize platform adoption, improve customer satisfaction, reduce churn, and identify opportunities for upselling and cross-selling. This role is ideal for someone who enjoys building long-term customer relationships, solving business problems, and driving customer success in a fast-paced Saa S environment. Key Responsibilities Customer Onboarding & Activation Guide recent customers through a smooth onboarding and implementation process. Help customers successfully set up and configure the Ai Sensy platform. Ensure customers achieve their first value and become active users within defined onboarding timelines. Deliver an exceptional onboarding experience that sets customers up for long-term success. Customer Success & Relationship

📌 Customer Success Executive (Haryana)
🏢 AiSensy
📍 Haryana