Your job is to onboard a restaurant or café partner onto the MRP Platform—and make sure they actually use it, not just forget their login after Day 1. ?
You’ll help them:
Integrate their POS with our platform so the restaurant staff doesn’t have to learn or use another software. They should be able to continue working exactly the way they already do on their existing POS—while MRP works in the background. ✨
Guide them in choosing the right loyalty program for their business. You’ll study and take inspiration from hundreds of successful loyalty programs, understand what works best for different types of restaurants, and help each partner choose the right strategy. ?
Train them on how to enable and use Memberships, Refer & Earn, and Google Review Booster—and, more importantly, help them understand how these can actually grow their customer base. ?
Set up their Direct Ordering Website so they can share it through their AI Chatbot and WhatsApp messages, get more orders directly from their loyal customers,



and potentially save the 30–40% commission they would otherwise pay to aggregators. ?
Set up and train their AI Chatbot so it doesn’t just reply to customers—it actually understands the restaurant, answers questions, and helps convince customers to place an order. ?
Show them how MRP Insights can reduce their WhatsApp marketing costs by helping them target the right audience instead of sending every campaign to everyone and hoping for the best—the classic “spray and pray” approach. ?
Help them create and own their WhatsApp Business handle with 100% ownership. Even if they choose to move to another platform in the future, their WhatsApp handle and customer communication channel should remain theirs. Forever. ?
Help them connect their own payment method with Meta, so WhatsApp marketing charges can be deducted directly—without paying a third party an unnecessary 20–30% markup on every WhatsApp message. ?
And there’s one more key part of your job:
Every repetitive ta

📌 Customer Service Specialist (India)
🏢 MRP Shop - Making Restaurants Powerful
📍 India