Title: Store Manager + Visual Merchandiser + Fashion Consultant

Department: Managing Store + Teams + Customer Experience & Sales

Company: AltaRasa

About AltaRasa
AltaRasa is a curated luxury lifestyle platform spotlighting South Asian designers across fashion, accessories and footwear. We bridge niche creators and discerning consumers through a contemporary, design-led retail experience spanning e-commerce, studio, and global pop-ups.

Role Overview
Be the first touchpoint for clients, blending pre-sales guidance, styling advice and after-sales support to deliver a seamless, elevated experience. Manage store teams and maintain visual merchandising standards.

Key Responsibilities
• Engage clients on the shop floor plus across email, WhatsApp, DMs and calls with warmth and expertise.
• Provide styling/fit suggestions and assist in conversions.




• Manage post-purchase care: orders, returns, refunds, and exchanges.
• Coordinate with operations and merchandising for resolution.
• Capture feedback and share service insights for continuous improvement.
• Manage store teams to ensure smooth operations.
• Oversee and maintain visual merchandising standards in store at all times.

Qualifications & Skills
• 4-5 years in luxury/fashion/lifestyle customer service or sales.
• Excellent communication; fluency in English (other languages a plus).
• Empathy, ownership, and premium service mindset.
• Familiarity with CRM/ Microsoft Excel.

📌 Assistant Store Manager (India)
🏢 AltaRasa
📍 India