* Assist kitchen team and overseeing the day-to-day Food & Beverage operation.
* Support operations across restaurants, bar, banquets and other F&B; facilities
as applicable.
* Ensure all outlets operate efficiently and consistently.
* Manage multiple operational priorities during busy periods.
* Ensure adequate manpower and effective deployment of colleagues.
* Monitor service standards and ensure IHG brand standards are consistently
maintained.
* Conduct regular outlet inspections.
* Ensure opening and closing procedures are followed.
* Support Kitchen team in achieving departmental objectives.
LEADERSHIP, COACHING & DEVELOPMENT
* Direct, coach and develop a team of committed hospitality professionals.
* Lead by example and create a positive service culture.
* Conduct daily briefings and communicate business priorities.
* Monitor colleague performance and productivity.
* Provide coaching and constructive feedback.
* Identify training and development opportunities.
* Support performance management and colleague engagement.
* Encourage teamwork and cross-functional cooperation.
* Develop colleagues for future career opportunities.
GUEST & CORPORATE EXPERIENCE
* Deliver exceptional guest and corporate experiences by setting high service
standards.
* Look for current ways to exceed guest expectations.
* Build strong relationships with guests and corporate clients.
* Handle guest requests, feedback and complaints professionally.
* Ensure effective service recovery.
* Recognise VIPs, repeat guests and IHG One Rewards members.
* Ensure special events, celebrations and corporate requirements are delivered
successfully.
* Monitor guest feedback and implement improvements.
FOOD & BEVERAGE STANDARDS
* Maintain high standards of food and beverage service.
* Ensure food presentation, beverage quality and service delivery meet required
standards.
* Ensure responsible business prac
📌 Assistant F&B Manager (India)
🏢 IHG
📍 India
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