The Finance & Business Support Manager is responsible for managing the hotel's
day-to-day financial operations, ensuring effective financial controls, accurate
reporting, budgeting, forecasting, cash-flow management and business support.

The role will lead and empower the Finance team while partnering with the
General Manager and Heads of Department to drive profitability, manage hotel
assets, control costs and support sound commercial decisions in line with IHG
standards and policies.

KEY RESPONSIBILITIES

FINANCIAL MANAGEMENT

* Direct and oversee the day-to-day financial activities of the hotel.
* Lead, coach and empower the Finance team to deliver their responsibilities
effectively.
* Ensure accurate accounting, recording and reporting of all hotel financial
transactions.
* Maintain an effective and centralised accounting setting.
* Ensure timely completion of daily, monthly and year-end financial activities.
* Monitor cash flow, working capital and overall financial health of the hotel.
* Ensure proper management and safeguarding of hotel assets.





GUEST BILLING & REVENUE CONTROLS

* Ensure guest bills, city ledger and other revenue transactions are accurate
and properly accounted for.
* Review daily revenue and night audit reports.
* Ensure all revenue is properly captured, reconciled and reported.
* Support resolution of guest billing and financial queries in coordination
with the relevant departments.
* Monitor cash handling, deposits and credit card settlements.

FINANCIAL PLANNING & ANALYSIS

* Prepare and support annual budgets, business plans and monthly forecasts.
* Conduct financial analysis and provide meaningful insights to the General
Manager and management team.
* Review actual performance against budget and forecast and highlight key
variances.
* Identify opportunities for revenue enhancement, cost optimisation and
improved profitability.
* Participate in management, commercial and sales strategy meetings and provide
relevant financial inputs

📌 Finance and Business Support Manager (India)
🏢 IHG
📍 India