Description
- Strong analytical, problem-solving, and decision-making skills with attention to detail.
- Ability to understand, document, and analyze end-to-end business processes and system dependencies.
- Strong ownership, accountability, customer focus, and ability to manage competing priorities.
- Effective written, verbal, presentation, stakeholder-management, and relationship-building skills.
- Ability to collaborate effectively across global and cross-functional teams.
- Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word, with the ability to quickly learn recent processes, systems, and technologies.

Responsibilities
- Support the implementation, enhancement, rollout, and stabilization of global supply chain, material planning, logistics applications, and digital solutions.
- Knowledge in SAP S/4 HANA MM / PP modules
- Provide functional production support for assigned applications, including incident resolution, user-query management, issue analysis, system outage support, and coordination of recovery or rollback activities.




- Analyze reported application issues, identify root causes, coordinate with business and IT teams, and drive timely resolution with minimal impact to business operations.
- Monitor recurring issues and support corrective and preventive actions to improve application stability and user experience.
- Document and validate end-to-end business processes, including upstream and downstream dependencies, interfaces, controls, and operational requirements for GSCI owned applications
- Coordinate testing activities for application enhancements, including user acceptance testing, defect tracking, validation of fixes, and deployment sign-off.
- Support resolving identified application gaps resulting operational risks. Develop mitigation plans, and escalate critical concerns in a timely manner.
- Develop and maintain standard operating procedures, knowledge articles, user guides, and training materials.
- Identify opportunities

📌 GSCI Analyst (Chennai)
🏢 Ford Motor
📍 Chennai