Description
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.
The objective of the GMNS Control Management Risk ID, Assessment & Operational Risk Advisory team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a explicit methodology of inherent and residual risk.
GMNS is looking for a Manager of Risk ID, Assessment & Operational Risk Advisory focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.





Responsibilities
- Provide additional identification of risks throughout business processes and systems (along with business process owners)
- Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs) and Risk and Control Self Assessments (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA & RCSA reviews and update assessment criteria to align with regulatory updates)
- Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
- Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
- Revi

📌 Manager-Control Management (Gurugram)
🏢 American Express
📍 Gurugram