ob Title: Specialist - Transactional Services
What can you expect?
- Understanding the reinsurance contract document
- Setting up risk on system basis contract document/Broker Instruction sheets and generating covering letter (EOC) for the clients
- Creating Premiums transactions & generate LPANs and closing instructions
- Understanding/analysing the claims documents from the clients, setting up of claims on system, creating claims transactions & generating documents
- Submission of documents to Reinsurers
- Monitor the agreement, following up with clients and reinsurers
- Handling enquiries from Reinsurers and clients
We will count on you to:
- Produce accurate client/Underwriter documentation associated with the respective processes within specified turnaround times
- Update self with knowledge of the core product principles and regulations to align with the continuous learning culture at MMC
- Ensure that all statutory and company regulations are followed while processing work to protect clients,
colleagues and the business interests of the company
- Contribute to the development of a supported and versatile working environment ensuring business needs are met at all times
- Achievement of individual performance measures as outlined and targets set within performance appraisal as agreed with line manager
- Understand and contribute to the achievement of individual and departmental Key Performance Indicators and Service Levels Agreements
- Working towards enhancing customer/client experience whilst adding value to the respective end-to-end business process
- Displaying professional communication skills at all levels within MMC and with external customers
- Maintenance of relevant record / logs / timesheet & hygiene of work as required by management and for MIS purposes
- Participate and attend any training programs or learning sessions as deemed necessary for enhancing job skills or nominated by managers
- Constantly build tech