Organization-
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organization, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Role Title – Training & Change Management - Senior Manager
Location- Bangalore- Manyata tech Park

Business and team:
The Financial Crime Operations (FCO) team sits within the Economic Crime Services (ECS) team. ECS is accountable for the development, implementation and ongoing leadership of the Groups financial crime shared services. ECS leads the Groups approach to managing AML/CTF, and Sanctions risks and obligations.

Impact and Contributions:
Training & Change Management leads the people side of change, capability uplift and operational readiness across Financial Crime Operations (FCO). The role partners with FCO leaders,



transformation teams, Risk, Quality and subject matter experts to ensure our people are prepared to adopt new regulatory requirements, processes, technology and operating models, and that changes are embedded sustainably into business as usual. The role leads a team of change and learning professionals and is accountable for the change and training portfolio, including prioritisation, governance, stakeholder engagement, learning pathways, accreditation, readiness, adoption and effectiveness measurement.

Roles & Responsibilities:
- Lead the end-to-end change approach for complex FCO initiatives, translating strategic, regulatory, technology and process changes into explicit people, capability and implementation plans.
- Conduct change impact, stakeholder, capacity and readiness assessments, identifying risks, dependencies and mitigation actions.
- Establish a consolidated forward change view an

📌 FCO - Training & Change Management - Senior Manager (Bengaluru)
🏢 Commonwealth Bank of Australia
📍 Bengaluru