- Job Purpose
- Part of the Salesforce Team to work on Sales, Service, Data Cloud, Experience Cloud, and Agentforce, focusing on design, development, and deployment of scalable and reusable solutions for enterprise
- Key Accountabilities

Strategic Activities
- Build solutions on Salesforce Service, Sales, Data Cloud, Experience Cloud, and Agentforce, leveraging standard functionalities and custom development where required.
- Hands-on experience in Agentforce AI capabilities, including Agentic workflows, prompt orchestration, and autonomous agent design for customer service automation.
- Develop Experience Cloud portals with personalized, responsive, and secure user experiences for B2B/B2C scenarios.
- Usage of Vibe/Agentic coding patterns for intelligent automation and conversational flows within Salesforce ecosystems.
- Integrate AI-driven case resolution, knowledge management, and predictive service features using Agentforce within Salesforce Service Cloud and Sales Cloud.




- Ensure compliance with Salesforce governor limits and best practices while building advanced solutions using Flows, LWC, Apex, and AI-driven components.
- Collaborate with product managers and stakeholders to prioritize features and enhancements aligned with strategic objectives.
- Stay updated on Salesforce innovations, including Einstein Copilot, Agentforce orchestration, and generative AI integrations.
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work.
- Skills Required for the role

Solid technical expertise in Salesforce Clouds (Sales, Service, Data) and Agentforce AI

Proficiency in Vibe/Agentic coding, prompt engineering, and autonomous agent development.

Advanced knowledge of Flows, LWC, Apex, and AI-driven automation frameworks.

Experience in integrating conversational A

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