Description
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Sr Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank – Markets – Sales, Research & Data Technology, you hold a technical leadership role in your team, demonstrate robust knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. You will will set the vision, strategy, and operating model for our SRE transformation—enabling our business-aligned support teams to deliver higher reliability, stronger resilience, and a measurably better end-user experience across the board. A key pillar of the role is driving our AI transformation: using AI responsibly and securely to reduce toil,



strengthen observability, and move us from reactive operations to proactive and predictive reliability management.

Job responsibilities
- Defines the SRE vision, north-star outcomes, and multi-year roadmap for the Production Management team, aligned to both CIB and JPM Global Technology priorities.
- Establishes the SRE operating model across global regions (ways of working, intake, prioritization, engagement with engineering teams and production support).
- Partners with business-aligned Production Support leads to embed SRE practices consistently and act as a force multiplier – coaching them on reliability thinking, prioritization, and “engineering out” operational load.
- Builds and develops a small, high-impact core SRE team (and/or virtual SRE community of practice) that scales reliability improvements across many application flows.
- Defines and implements standards for: Service cataloging

📌 Sr Lead Software Engineer (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru