RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it’s our clinical depth that drives the most meaningful impact — improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare.

What You Do:
- Own the availability, performance, and incident response for Rapid's production EKS clusters
- Design and operate the full observability stack — metrics, logs, traces — with
Open Telemetry as the foundation
- Define and track SLOs/SLIs/error budgets; lead post-mortems and drive blameless culture
- Build and maintain infrastructure-as-code using Terraform, Helm, and GitOps patterns
- Partner with engineering to bake reliability in early — capacity planning,



load testing, chaos engineering
- Tune autoscaling, networking, and cost efficiency across AWS workloads
- On-call rotation with the expectation you'll also fix the underlying cause, not just the alert

What We Looking For:
- 10+ years in SRE, DevOps, or infrastructure engineering roles
- Deep AWS expertise — EKS, EC2, VPC, IAM, RDS, S3, CloudWatch, and the
surrounding ecosystem
- Production Kubernetes experience at scale: multi-cluster, multi-tenant, real traffic
- Hands-on Open Telemetry instrumentation and pipeline ownership (collectors, exporters, backends)
- Solid foundation in Linux, networking, and distributed systems fundamentals
- Experience with observability platforms (Prometheus, Grafana, Jaeger, or equivalents)
Comfortable writing automation in Go, Python, or Bash — you reach for code when the GUI runs out
- Startup mindset: you make decisions with incomplete information and

📌 Senior Site Reliability Engineer (Bengaluru)
🏢 RapidAI
📍 Bengaluru