Key missions of the position:
- The Retrofit Program Manager is responsible for developing, leading, and executing retrofit programs across the installed customer base.
- Works cross-functionally with Engineering, Product Management, Supply Chain, Sales, Field Service, Warranty, and Customers to ensure successful launch & completion of retro fitment.
- Coordinate with Regional Service & Warranty leaders to ensure timely completion of retrofit activities.
Roles & Responsibilities
1. Retro fitment Program Strategy & Development
- Develop, implement, and manage retrofit programs for the installed base across all product lines.
- Define program scope, deployment strategy, timelines, milestones, and resource requirements.
- Prepare business cases and white papers for management approval, including retrofit budgets and implementation plans.
- Responsible to maintain complete database of the existing Population of all our product lines.
2. Program Execution:
- Lead end-to-end execution of retrofit programs from concept through deployment.
- Review FMI Document and work with Safety team for HIRA assessment prior to implementation.
- Collaborate with Field Service teams to develop deployment plans and ensure successful retrofit execution at customer sites.
- Develop deployment methodologies, technical documentation, training materials, and service procedures.
- Work with Engg. /PED/Sourcing team for special tool development/procurement related to retro fitment programs
3. Retrofit Material Order Planning & Execution:
- Plan initial Float Stock requirements & Load Forecast order in the system for recent retro fitment launch
- Periodically Review & update the forecast order in system based on the actual orders.
- Receive & Process retro fitment order request from FSE’s and ensure demand creation in ERP.
- Coordinate with SCM and Operations teams to ensure on-time material availability and order fulfilment.
- Responsible to have full control on customer return
📌 Program Manager – Retrofits (Hosur)
🏢 Wabtec
📍 Hosur
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