Key Result Areas
Supporting Actions
Tapping Business potential for the Region
- Footfall generation- Prepares a quarter wise footfall generation activity plan for the stores. Ensures that every store gets appropriate support
- Create Store business plan in consultation with ARM and team. Co-ordinate with HO to ensure appropriate support for execution.
- Competition Analysis- Analyses the competition information to build up a picture of competition strategy. Identifies emerging opportunities / threats due to competition action. Recommends action to benefit from the emerging trend. Networks with competition staff in the region to better understand the competition environment and validation of numbers / trends.
- Business development- Visits & gives final opinion on B/C sites, filters leads from ARM for further development, anchors the relationship with RBD local representative.
Franchisee Management
- Manages the relationship with the franchisee from a business point of view.
- Manage conflicts.
SOP Compliance
- Monitors the ARM and the audit reports.
Picks up reoccurring trends at the stores
Merchandize Management
- Monitors the ARM reports and the audit reports. Picks up reoccurring trends at the stores
VM
- Monitors the effectiveness of VM arrangement at outlets and recommends changes
Store Operations
- Analyze quality of store opening, study delay patterns if any.
- Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. Suggest changes to the process as and when required to ensure 100% compliance.
- Recent Store opening- Design the store launch plan and monitor the launch / opening process. Monitor new store performance with required handholding for first 3 months.
Understanding Consumer needs
- Information Collection- Monitor CRM registration rates, analyze patterns to ensure high registration rates, consumer behavior to information sharing.
- Information Analysis- Suggest ways f
📌 RBM (North and West), VH IW (Delhi)
🏢 Financial services
📍 Delhi
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