About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
- The Business Analyst (BA) is the analytical engine and delivery enabler for a Group Payments Service Line.
- They are accountable for shaping clear, end-to-end requirements, collaborating deeply with business, operations and technology stakeholders, and ensuring change is safe, resilient, and aligned to the Payments operating model.
- BAs translate complex payment flows, regulatory obligations, scheme rules, customer needs, organisational polices and technical constraints into actionable requirements and process artefacts, and acceptance criteria that enable high-quality delivery.
- Aligned to a Service Line and working closely with technical delivery squads, BAs ensure the work is defined, understood, testable, supportable, and traceable — from inception through to release and operational readiness.
Banking is changing and we’re changing with it,
giving our people excellent opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Location: Bengaluru
Role Type: Permanent, Fulltime
What will your day look like?
- Lead end-to-end requirements gathering across business, technology, operations, architecture, risk and financial crime.
- Produce high-quality requirements/user stories, acceptance criteria, process maps, business rules, data mapping, and payment-flow documentation.
- Ensure requirements align to payment scheme rules, regulatory expectations, operational resilience, control frameworks, and enterprise architecture standards.
- Analyse impacts across upstream/downstream services, channels, data flows, settlement processes, reconciliation, and support models.
- Drive traceability across business outcomes → requirements → testing → release.
- Support Product Owners (POs)/Initiat
📌 Senior Business Analyst (India)
🏢 Anz
📍 India