Description
In this Role, Your Responsibilities Will Be:
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Basic Knowledge of the deployment of Hyper-V, VMware ESXi, and vCenter.
- Positive knowledge of Switches, routers, and Networking will be an advantage.
- Deployment of Windows Server on VMware on a regular basis.
- New Server-grade hardware installation in the datacenter.
- Daily monitoring of Datacenter hardware.
- Remote assistance to in-house engineers to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Providing training to the in-house engineers.
- Call logging with Vendors.
- Inventory management.
- Maintaining positive client relations.
- Tracking and managing work records.
- Compiling job reports.

Who You Are:

You pursue everything with energy, drive and the need to finish. You deliver messages in a clear,



compelling and concise manner and actively listens and checks for understanding. You lay out a detailed schedule and steps for achieving objectives and use landmarks to track and handle the progress of the work.

For This Role, You Will Need:
- Bachelor’s degree in information technology or computer science.
- 2 years of experience in computer hardware and networking.
- Skilled in liaising with vendors and subcontractors.
- Proven work experience as a technical support engineer.
- Knowledge of computer hardware and networking systems.

Preferred Qualifications That Make You Stand Out:
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Good written and verbal communication skills.
- Should be ready to travel at short notice.
- Ability to think critically.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where e

📌 Ovation Support Engineer (Noida)
🏢 Emerson
📍 Noida