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XNote: By applying to this position you will have an chance to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in sales operations, management consulting, business operations, or equivalent strategy and operations experience.
- 7 years of experience analyzing data and generating business insights.
- 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.

Preferred qualifications:
- MBA or Master's degree in a related field or CSCMP certification.
- Operations Six Sigma, COPC and LEAN certification (or other relevant operations coursework).
- Experience of AI/ML tools or agentic solutions.
- Expertise in data and insights.
- Knowledge of SQL and analytics.

About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack.



We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return

📌 Quality Control Manager, gTech (Gurugram)
🏢 Google
📍 Gurugram