This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • Produce daily and monthly country reports in accordance with defined SLAs. • Ensure accurate compilation, validation, and reconciliation of data for all reports. • Maintain proper storage, filing, and archiving of reports and associated documentation. • Communicate effectively with internal and external stakeholders on all reporting-related matters. • Proactively manage, troubleshoot, and resolve reporting issues as they arise. • Collaborate with internal teams to support business and operational reporting requirements. • Monitor, document, and escalate exceptions or discrepancies in a timely manner. • Support continuous process improvements to enhance the efficiency, accuracy, and quality of reporting. Key Responsibilities The Collection CoE is a key component of GBS Ops - Collections, supporting the Consumer, Private & Business Banking (CPBB)



function through Collection Reporting by: • Extract and validate data from collections, core banking systems, and databases, ensuring high data quality and accurate historical records. • Prepare and distribute CPBB collections reports (including regulatory and priority reports) per agreed timelines and reporting frequencies. • Produce daily, weekly, monthly, and ad hoc MIS, portfolio, and performance reports with actionable analytical insights for senior leadership and country teams. • Provide ad hoc data and analysis to support decision making and the management of collections operations across markets. • Track delinquency by DPD buckets, generate recovery and efficiency reports, and support global retail collections operations through collections analytics. • Support performance reporting and collector incentive calculations, ensuring transparency and alignment with business objectives. • Allocate accounts to field

📌 Associate Manager (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru