This job is with Clifford Chance, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Description The role The Global HR Service Delivery Specialist - Academy Operations is responsible for supporting the effective delivery, administration and continuous improvement of global learning and Academy services. This role ensures that learning programmes, Academy processes, learner experiences and operational activities are delivered consistently, efficiently and to a high standard across regions. The role acts as a key operational partner for HR, Learning & Development, Talent, business stakeholders and external providers, helping to coordinate Academy activities, manage learning systems and data, resolve queries, and support the delivery of global capability-building initiatives. This position is ideal for someone with solid HR operations, learning administration or service delivery experience, excellent attention to detail,



and a passion for creating a seamless employee learning experience. Who you will work with You will work closely with: Global HR Service Delivery teams to ensure Academy services are delivered consistently and in line with agreed service levels. Learning & Development, Talent and Academy teams to support the planning, coordination and execution of learning programmes. HR Business Partners and regional HR teams to understand local requirements and support global learning initiatives. Employees, managers and learners across multiple geographies, providing guidance and support throughout the learning journey. External training providers, facilitators and vendors to coordinate programme logistics and resolve delivery issues. HR Technology, People Analytics and LMS support teams to maintain accurate learning data, reporting and system functionality. Finance, Procurement and Legal teams, where required, to support purchase orders, vendor onboarding,

📌 Global HR Service Delivery Specialist (Delhi)
🏢 Clifford Chance
📍 Delhi