This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary Role Purpose The Depository Participants (DP) specialist key role is to focus on below Product sales and compliance activities related to demat account holders (3-in-1 or corporate) to cater to the growing business volume. Product Sales • Depository Services sales and support. • Ensure validity and completeness of transactions processed and ensure charges levied as authorized. • Liaison with stakeholders/segments for customer requests/ queries resolution. • Take initiatives to create awareness of the Product across Bank segments. • Support channels for timely resolution of customer complaints. Product Management & Compliance • Identify recent product opportunities • Implement process revisions as per the regulatory circulars issued by SEBI & NSDL and other authorities. • Set up processes to streamline existing operations for Demat customers.
Liaise with DP Operations team on new process implementation • Collaborate with cross functional teams including Compliance, Legal, Marketing & Tech team • Address the frontline queries and resolve compliance issues with regards to Demat account • Monitor product performance and Key business KPIs and publish to the stakeholders Key Responsibilities Individual contributor role focused on DP product support, client impact, regulatory risk management and frontline capability. The role holder will support others through specialist advice, training and governance input, without direct people management accountability. Product Sales • Depository Services sales and support for individual and corporate account opening. • Ensure demat client requests are completed E2E including share transfer transactions, DRFs, Static Data change requests etc. • Ensure validity and completeness of transactions processed and ensure fees, charges etc.
📌 Associate Director, Sales (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai
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