This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a adaptable, supportive environment where your well-being is prioritized and your potential can thrive. The Role Key Accountabilities Design, build, and troubleshoot complex Okta Workflows (event‑driven, multi‑step, API‑integration) Handle changes for APP integrations. Lead Okta API‑based integrations and troubleshooting, including rate limiting, error handling, and token flows Support scenario‑based change delivery (app onboarding, federation, lifecycle orchestration)



end‑to‑end Act as client‑facing technical authority, able to articulate design decisions and trade‑offs clearly Provide hands‑on technical leadership and advisory input across the Okta platform, workflows, and standards under WPP governance Contribute to the design and implementation of authentication policies, MFA controls, and security configurations subject to WPP approval Support platform scalability, resilience, and security alignment through execution, operational insight, and remediation activities Operations & Service Leadership Accountable for 24x7 availability, SLA performance, and service continuity Act as final escalation points for critical authentication and access incidents Lead P1/P2 major incidents , root cause analysis, and remediation actions Define and maintain on-call, escalation, and support readiness models Security, Risk & Compliance Ensure OKTA services meet security, audit, and

📌 OKTASupport Lead (Karnataka)
🏢 Kyndryl
📍 Karnataka