About Latinum

Latinum is hiring for a leading global technology consulting and business process services organization, supporting global clients through digital transformation, AI-led innovation, operational excellence, and business process and managed services. The organization is seeking an experienced Transformation Lead – Trust & Safety to drive transformation across Trust & Safety, Content Moderation, Data Annotation, Localization, and AI Training Data operations.

About the Role

The Transformation Lead – Trust & Safety will lead end-to-end transformation initiatives across Trust & Safety operations, helping transition manual and reactive workflows into scalable, AI-led, automated, compliant, and Human-in-the-Loop (HITL) operating models.

The role will partner with Operations, QA, Technology, and Business stakeholders to identify opportunities, improve operational performance, develop transformation roadmaps, and support solutioning, RFPs/RFIs, and client engagements.

Experience: 8–14 Years

Location: Kolkata / Mumbai, India

Employment Type: Full time

CTC:



Up to ₹25 LPA (based on experience and relevant expertise)

Key Responsibilities
- Lead AI-led transformation across Trust & Safety, Content Moderation, Data Annotation, Localization, and AI Training Data workflows.
- Identify process inefficiencies and improve quality, accuracy, SLA adherence, productivity, and operational efficiency.
- Design and implement automation and Human-in-the-Loop (HITL) models.
- Translate Trust & Safety policies into operational workflows, moderation processes, and annotation guidelines.
- Identify abuse patterns, harmful-content trends, emerging risks, and operational gaps.
- Collaborate with Technology/AI teams on tools, platforms, automation, and model performance.
- Generate data-driven insights to improve AI model performance and operational outcomes.
- Develop transformation roadmaps, solution approaches, and implementation plans.
- Support RFP/RFI responses, solutioni

📌 Trust & Safety Transformation Lead – AI & Content (Gpo)
🏢 Latinum Hr Solutions
📍 Gpo