Job Summary

We are looking for an experienced Intune & JAMF Architect with 8+ years of experience to manage, maintain, and optimize enterprise endpoint management solutions using Microsoft Intune, Microsoft Endpoint Manager, and Jamf Pro . The ideal candidate will have strong hands-on experience managing Apple and Windows devices, ensuring endpoint security, software deployment, compliance, automation, and delivering Level 2 operational support. The role will be part of the Managed Services team responsible for providing secure, compliant, and efficient endpoint management services across the customer's workplace.

KEY RESPONSIBILITIES

Level 3 Support & Managed Services Provide Level 3 support for Mac and Windows endpoint management incidents. Troubleshoot device management, patching, software deployment, configuration, compliance, and reporting issues. Collaborate with the Customer's Level 3 teams for Incident, Problem, Change, and Service Request Management. Deliver services following ITIL v4 best practices. Support 24x5 shift-based operations.
Device Management





Jamf Administration Administer and maintain the Jamf Pro environment. Manage the complete lifecycle of Apple devices including:
Mac Books

i Phones

i Pads

Apple TVs
Configure and manage: Automated Device Enrollment (ADE/DEP) Apple Business Manager (ABM) Configuration Profiles Policies Smart Groups Package, deploy, and maintain mac OS applications. Manage software deployment through Jamf Self Service. Manage application licensing and updates. Troubleshoot Jamf policies and software deployment issues. Microsoft Intune & Endpoint Manager Design, implement, and maintain Microsoft Intune environments. Administer Microsoft Endpoint Manager. Configure device enrollment methods including:
Windows Autopilot

BYOD

Corporate-owned devices
Manage: Configuration Profiles

Compliance Policies

Security Baselines

Device Enrollment Manager (DEM)
Deploy, update, and troubleshoot applications using Intune. Manage W

📌 Intune & Jamf Architect (Bengaluru)
🏢 Photon Brains
📍 Bengaluru