Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environment
Prepare management reports and analysis, both recurring and ad-hoc.
It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for?
Manage and support complex WFM processes including scheduling, forecasting, real-time monitoring, and capacity planning.
Collaborate with cross-functional teams (Operations, PMO, Reporting, and MIS) to ensure alignment of workforce strategies with business goals.
Act as an SME for WFM tools and methodologies, ensuring optimal staffing and service level achievement.
Leverage AWS cloud solutions for forecasting, anomaly detection, and automation of WFM processes.
Ensure data accuracy and consistency across WFM reports and dashboards.
Provide actionable insights to Ops Managers or Leads Roles and Responsibilities:
Robust understanding of WFM Concepts and tools
Proficiency in Advance Excel and SQL and data manipulation for WFM reporting
Experience with Excel-based scheduling models and dashboards
📌 Measurement and Report Analyst (Hyderabad)
🏢 Accenture in India
📍 Hyderabad
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