Role Overview We are looking for a highly analytical and process-driven skilled to lead our Finance Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at theintersection of Finance, Technology, Business and Product. The candidate will own the end-to-end transaction lifecycle from booking to settlement across multiple payment gateways,suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The idealcandidate is someone who can scale a reconciliation engine, automate manual processes, closebooks on time, and act as the custodian of financial data across the organisation Key Responsibilities● Own end-to-end reconciliation of transactions across payment gateways, bankingpartners, suppliers/operators, OTAs, and internal systems.● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gatewaycosts.● Identify, investigate,



and resolve reconciliation discrepancies in collaboration with cross-functional teams.● Ensure unreconciled items are tracked and closed within a given TATand set up acontrol mechanism and real time dashboard and MIS on recon health.● Lead and mentor the reconciliation team, ensuring timely delivery and operationalexcellence.● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners,and Vendors for reconciliation-related matters.● Drive closure of pending settlements and escalations with internal and externalstakeholders.● Own timely and accurate closure of books in line with Ind AS. Drive the Fin Ops checklistfor month-end and reduce close cycle time year on year without compromising on quality.●● Establish robust financial controls and ensure adherence to internal policies andcompliance requirements.● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track andclose audit observations with permanent process fixes● Identify manual, repetitive, and error-prone processes and drive automation● Identify process i

📌 Deputy Manager (Gurugram)
🏢 ixigo
📍 Gurugram