Key Responsibilities
Install and commission digital cinema projectors, servers, audio systems, and automation equipment.
Perform preventive maintenance and health checks at customer sites.
Diagnose and resolve hardware, software, and network-related issues.
Calibrate projectors, audio processors, and cinema sound systems.
Configure and troubleshoot cinema servers, TMS, automation systems, and remote monitoring solutions.
Replace defective components and perform equipment repairs.
Coordinate with customers to minimize downtime and ensure timely issue resolution.
Prepare service reports after every site visit.
Maintain proper documentation, spare parts records, and maintenance logs.
Provide technical guidance and basic training to customer staff.
Support remote troubleshooting whenever required.
Follow company safety procedures and technical standards.
Required Skills
Strong knowledge of electrical and electronics systems.
Understanding of networking (TCP/IP, switches, IP configuration).
Experience with Windows-based systems and basic Linux knowledge is an advantage.




Ability to read wiring diagrams and technical manuals.
Positive troubleshooting and analytical skills.
Strong communication and customer service abilities.
Willingness to travel extensively and work flexible hours, including weekends when required.
Preferred Experience
Diploma or Bachelor's degree in Electronics, Electrical Engineering, Computer Engineering, or a related field.
Experience in digital cinema, professional AV, projection systems, or broadcast equipment is preferred.
Knowledge of Barco, Christie, NEC projectors, Doremi, Dolby, GDC, QSC, JBL, Crown, or similar products is an added advantage.
Other Requirements
Valid driving license preferred.
Passport and willingness to travel internationally are an advantage.
Physically fit to handle equipment installation and site work.
Key Performance Indicators (KPIs)
First-time fix rate.
Response and resolution time.
Preventive maintenance completion.
Custome

📌 Service Engineer (India)
🏢 Prime Pix
📍 India