Key Responsibilities
- Make outbound calls to hospitals, clinics, dealers, and customers to promote medical equipment.
- Generate and qualify sales leads for the sales team.
- Follow up on enquiries, quotations, and pending orders.
- Schedule customer appointments and product demonstrations.
- Maintain customer relationships through regular follow-ups.
- Coordinate with the Sales & Telecalling Manager for daily reporting and lead updates.
- Update customer records in the CRM/database.
- Achieve daily and monthly calling and lead generation targets.
- Support post-sales service follow-up and customer feedback collection.
Required Skills:
- Excellent verbal communication skills in English, Hindi, and the local language.
- Strong persuasion and negotiation skills.
- Basic knowledge of MS Office and CRM software.
- Ability to work under targets and deadlines.
- Valuable interpersonal and customer service skills.
Qualification
- Graduate in any discipline.
- Experience in telemarketing, telesales, customer support, or inside sales is preferred.
- Experience in the medical equipment or healthcare industry will be an added advantage.