Key ResponsibilitiesSales & Business Growth
- Achieve monthly and annual sales targets of the showroom.
- Drive walk-ins, conversions, and repeat customer business.
- Monitor team performance and motivate staff to maximize sales.
- Handle high-value customers and VIP client relationships.
- Plan and execute local marketing and promotional activities with the marketing team.

Team Management
- Lead, train, and supervise sales associates and store staff.
- Conduct daily briefing and sales motivation meetings.
- Prepare staff schedules, attendance, and leave management.
- Maintain discipline, grooming, and skilled behavior in the showroom.

Customer Service
- Ensure exceptional customer experience and relationship management.
- Resolve customer concerns, complaints, and escalations professionally.
- Build long-term customer loyalty and referrals.

Store Operations
- Oversee opening and closing of the store.
- Ensure proper visual merchandising and showroom presentation.
- Maintain stock accuracy, tagging, and product display standards.




- Coordinate with inventory and accounts teams for stock audits and billing accuracy.

Inventory & Security
- Monitor stock movement, inward/outward entries, and ageing stock.
- Ensure safety and security of jewellery stock as per SOPs.
- Coordinate during stock audits and physical verification.

Reporting & Administration
- Prepare daily sales reports, staff performance reports, and MIS.
- Monitor store expenses and operational efficiency.
- Ensure compliance with company policies and operational procedures.

Required Skills:
- Strong leadership and team handling skills
- Excellent communication and customer handling ability
- Sales-driven and target-oriented mindset
- Knowledge of jewellery retail operations
- Billing and inventory management understanding
- Problem-solving and decision-making skills
- Experience in jewellery retail industry preferred
- Strong understanding of gold, diamond, and bridal jewellery sales
- Profession

📌 Store Manager (Nagpur)
🏢 Khandelwal Jewellers India
📍 Nagpur