IVF Counselor - Job Description (JD)Job Title

IVF Counselor / Fertility Counselor

Department

IVF & Fertility Services

Job Summary

The IVF Counselor is responsible for counselling and guiding infertility patients throughout their fertility treatment journey. The role includes patient education, treatment coordination, emotional support, follow-ups, and ensuring smooth communication between patients and the IVF medical team. The role also includes participation in satellite centre visits, fertility awareness camps, and outreach activities conducted by the organization.

Key ResponsibilitiesPatient Counselling & Guidance
- Counsel couples regarding infertility treatments including IUI, IVF, ICSI, donor programs, embryo transfer, freezing, and related procedures.
- Explain treatment plans, investigations, medications, procedures, timelines, and expected outcomes in straightforward and understandable language.
- Handle patient doubts, fears, and emotional concerns with empathy and professionalism.
- Motivate and guide patients for timely treatment initiation and continuation.




- Assist doctors during patient counselling whenever required.

Treatment Coordination
- Coordinate with doctors, embryologists, nursing staff, and front office teams for smooth patient management.
- Maintain proper follow-up of patients from consultation to treatment completion.
- Ensure all required investigations, consent forms, and documentation are completed on time.

Follow-up & Patient Management
- Conduct regular telephonic and in-person follow-ups with new and existing patients.
- Maintain good patient relationships and ensure proper counselling support throughout treatment.
- Handle patient queries and coordinate with the concerned department whenever required.

Satellite Centre & Camp Activities
- Attend and manage outside satellite centre visits, fertility awareness camps, and promotional activities organized by the clinic.
- Counsel walk-in patients during camps and outreach programs.
- Coo

📌 Bams Gynee (Dwarka)
🏢 EEPIC Digital
📍 Dwarka