ABOUT EDUENRICH

EduEnrich Global is a growing EdTech company providing online tuition and mentoring for Grades 6-12 across CBSE, ICSE, Cambridge, IGCSE and IB curricula. We are looking for a proactive Program Manager to take ownership of day-to-day academic and program operations.

KEY RESPONSIBILITIES
- Coordinate Management, Tutors, Students/Parents, Admissions, Marketing and Technology.
- Manage daily online class operations, scheduling, attendance, onboarding and issue resolution.
- Coordinate tutor onboarding, availability, communication and performance.
- Manage demo classes, feedback and coordination with Admissions to improve demo-to-enrolment conversion.
- Monitor student/parent experience, feedback, retention and operational issues.
- Coordinate LMS/platform issues and ensure smooth online learning operations.
- Maintain reports/dashboards for students, tutors, classes, demos, attendance and admissions.
- Support development of tuition packages, mentoring programs, assessments and student-engagement initiatives.
- Work with Digital Marketing by sharing program insights,



student/tutor needs and campaign feedback.

IDEAL CANDIDATE
- 2-5 years’ experience in Education, EdTech, Academic Coordination, Program Management, Operations or Customer Success.
- Excellent communication, coordination, organisation and follow-up skills.
- Solid problem-solving ability and ability to manage multiple priorities independently.
- Good working knowledge of Excel/Google Sheets and online education/LMS platforms.
- Experience with CBSE/ICSE/IGCSE/IB/Cambridge or online tutoring is an advantage.
- Proactive mindset: identifies problems and proposes solutions.

KEY KPIs

Smooth program operations Tutor coordination Timely class scheduling Demo execution Student/parent satisfaction Tutor satisfaction Attendance Issue-resolution time Student retention Accurate reporting Process/program improvement.

WHAT WE OFFER

Opportunity to take ownership of a growing EdTech program, work di

📌 Program Manager (Jeedimetla)
🏢 Eduenrich Global
📍 Jeedimetla