Who we are:
We’re The Indian Bouldering Company - built for anyone and everyone who loves a good challenge (and a good hang). We’re Mumbai’s first full-service indoor bouldering club, but honestly, we’re so much more than just that. We’re a community of chalk-covered misfits who believe movement should be fun, fitness shouldn’t be boring, and that everyone’s welcome. We’re a place where work feels more like fun, the energy is infectious and positive, and you won’t feel like leaving

At the moment, we’re hiring for an operations ninja:
- Shift: 2:00pm-10:00pm (one weekday of your choice off)

Who you are:
- Someone who has ideally some hospitality experience
- Someone who is able to maintain your cool while talking to customers, no matter the circumstances
- Someone who can read and speak fluent English, and is comfortable with a customer-facing role (fluency in Hindi is a must too)
- Someone who likes the place being in order and clean
- As a plus, someone with excellent interpersonal and conflict resolution skills

Your responsibilities:




- Greet and check-in guests as and when they arrive, and provide them with the correct rental shoes for their size
- Explain the club's offerings, memberships, classes, and answer any questions guests may have
- Take calls from customers and give them the right guidance
- Take guests' payments and guide them to the right areas to go in the club
- Make sure the safety protocols are being observed and enforce the rules when needed
- Help with merchandise sales as and when members are interested
- Help with general club supervision and maintenance, and as needed whenever the club hosts events
- Generally fill in the blanks as and when needed

Your perks:
- You can access the club's facilities in your off hours and train how you'd like
- You'll receive discounts on all the coolest club merchandise
- You'll have the opportunities to advance and grow as we advance and grow
- You'll be part of the coolest new space in Mumbai, and at th

📌 Front Desk Executive (Fort)
🏢 The Indian Bouldering
📍 Fort