DESCRIPTION:
Are you interested in supporting high-performance, globally scalable AWS Financial systems that drive Amazon's current and future growth? Are you seeking an workplace where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you have a passion for ensuring a positive customer experience? This is the job for you.

You will learn all about how to design, implement, test and support highly scalable solutions using the AWS cloud platform and its many products, working with best in class professionals.

Key job responsibilities
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily Java/React
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Collaborate with Ops/Tech teams for issue resolution

BASIC QUALIFICATIONS:




- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
- Experience in Unix
- 1+ year experience running and maintaining a 24x7 production environment
- Experience in Java/React/shell scripts
- Knowledge of Java based technologies
- Ability to write intermediate level database queries. SQL skills.
- Excellent documentation skills

PREFERRED QUALIFICATIONS:
- Experience with AWS, networks and operating systems
- Ability to solve complex problems independently
- Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics.
- Proven ability to write scripts and automation using Java
- Understanding of the complete deployment life cycle from design, build, test, deploy

📌 Support Engineer, Amps (Hyderabad)
🏢 ADCI HYD 13 SEZ - H84
📍 Hyderabad