Key Responsibilities:
- Handle customer queries, requests, and complaints.
- Provide appropriate solutions and ensure timely resolution.
- Maintain customer records and follow up on open issues.
- Coordinate with internal teams to resolve customer concerns.
- Maintain a professional and positive customer experience.
Required Skills:
- Good English/Hindi communication skills.
- Customer support and problem-solving abilities.
- Patience and good relationship management skills.
- Customer-focused approach.