Customer Support Engineer (Rangareddy)

Customer Support Engineer (Rangareddy)

30 Aug
|
Bharat IT Services
|
Rangareddy

30 Aug

Bharat IT Services

Rangareddy

We're Hiring - Join Our Technical Support
- Desktop Support Engineer:
- Linux Engineer

Location: Hyderabad, Telangana
Employment Type: Full-Time
Experience: 2-5 Years

Position 1: Desktop Support Engineer Key Responsibilities
- Install, configure, and troubleshoot Windows desktops and laptops.
- Diagnose and resolve hardware, software, printer, and peripheral issues.
- Provide onsite and remote technical support to end users.
- Perform user account management, password resets, and Active Directory support.
- Configure network connectivity including LAN, Wi-Fi, VPN, and shared resources.
- Maintain IT asset inventory and documentation.
- Perform preventive maintenance and health checks.
- Escalate complex issues to higher-level support teams when required.

Requirements:
- Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or related field.
- 2-5 years of Desktop Support experience.
- Solid knowledge of Windows 10/11 and Microsoft Office.
- Experience with Active Directory, DNS, DHCP, TCP/IP, and networking fundamentals.




- Hands-on experience with desktop hardware troubleshooting.
- Good understanding of printers, scanners, and peripheral devices.
- Excellent communication and customer support skills.
- Ability to travel to customer locations when required.

Position 2: Linux Engineer Key Responsibilities
- Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, Rocky Linux).
- Monitor server performance, availability, and security.
- Perform server hardening, patch management, and system updates.
- Configure users, groups, permissions, and storage management.
- Manage Apache, Nginx, SSH, FTP, Samba, and other Linux services.
- Support virtualization environments such as VMware or Proxmox.
- Configure backup and disaster recovery procedures.
- Write and maintain Shell scripts for automation.

Requirements:
- Diploma/Bachelor's Degree in Computer Science, IT, or related discipline.
- 2-5 years of Linux Administration experience.
- Strong k

📌 Customer Support Engineer (Rangareddy)
🏢 Bharat IT Services
📍 Rangareddy

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