Responsibilities:
- Handle international customers through calls and chat support.
- Respond to customer queries in a professional and timely manner.
- Provide accurate information about products and services.
- Resolve customer issues and ensure a positive customer experience.
- Maintain proper records of customer interactions.
- Follow up with customers when required.
- Escalate complex issues to the concerned team.
- Maintain high standards of customer service and satisfaction.
Required Skills:
- Excellent English communication skills, both verbal and written.
- Good customer handling and problem-solving skills.
- Comfortable with international voice and chat processes.
- Good typing speed and basic computer knowledge.
- Ability to work in a fast-paced setting.
- Positive attitude and strong communication skills.
Pay: From ₹14,000.00 per month
Work Location: In person
📌 Customer Care Executive (Indore)
🏢 Global Virtual Support
📍 Indore
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