Role: Customer Relationship Executive (CRE)

Company: FarmRobo Technologies Pvt Ltd

Location: Hyderabad

Languages:Telugu, Hindi, and English (Read & Speak)

Level of Position: Junior (1-2 Years)

Company Overview:
FarmRobo Technologies Pvt Ltd, headquartered in Hyderabad, is at the forefront of revolutionizing traditional farming practices. Through creative automated solutions, we aim to enhance productivity and operational efficiency in agriculture. Our mission is to empower farmers and agri-businesses with cutting-edge technology to drive sustainable growth and efficiency.

Position Overview:
As a Customer Relationship Executive (CRE) at FarmRobo, you will serve as the primary point of contact for our customers, including farmers, dealers, and franchisees. Your role is essential in ensuring an exceptional post-sales experience, fostering long-term relationships, resolving customer concerns, and improving overall customer satisfaction. You will work closely with internal teams to align FarmRobo's mission with customer needs and deliver seamless solutions.

Key Responsibilities:




- Customer Engagement & Retention:
- Build and maintain strong relationships with farmers, dealers, and franchisees.
- Resolve customer queries, issues, and complaints in a timely and efficient manner.
- Act as the voice of the customer within the organization, collaborating with internal teams to find solutions.
- Conduct follow-up calls and visits post-purchase to ensure customer satisfaction and collect valuable feedback.
- Develop customer loyalty through personalized support, education, and exceptional service.
- Support & Communication:
- Keep the customer database up to date with interaction history and feedback.
- Educate customers on FarmRobo’s products, services, usage, and maintenance schedules.
- Provide support for installation, servicing, and troubleshooting of agri machinery (if applicable).
- Assist sales and service teams to ensure a seamless post-sale experience for cus

📌 Customer Relationship Executive (Patancheruvu)
🏢 FarmRobo Technologies Private
📍 Patancheruvu