Job Description for Parent Relationship Manager (PRM)

Job Overview- A Parent Relationship Manager (PRM) at Kids Kingdom is responsible for fostering strong relationships between the school and parents. Their role is critical in ensuring parental satisfaction, engagement, and retention.

Job Title:PRM

Role:Full time/ Onsite

Work Days:Monday to Friday, Two Saturdays working

Timings: 9 am: 5 pm

Location: Kids Kingdom Preschool and Childcare

Office and Centre Management
- Supervise and ensure the efficient execution of daily administrative operations, fostering an environment of professionalism and orderliness.
- Uphold the highest standards of cleanliness, organization, and discipline within the Centre.
- Ensure a welcoming and cheerful reception for children and parents during arrival and departure.
- Conduct comprehensive risk assessments to proactively identify and mitigate potential operational or safety hazards.
- Enforce adherence to established administrative policies, procedures, and protocols.
- Record keeping of all files,



reports and records as per the company requirements.
- Maintaining the centre in compliance with the corporate requirements.

Enquiries
- Provide in-depth counselling to prospective parents following the company counselling SOP on call or in person tour.
- Support Centre Manager to ensure timely follow-ups on enquiries to maximize admission conversions.
- Guide inquiries through the admission process

Parent Relationship
- Foster a culture of trust and open communication with parents, reinforcing the Centre’s commitment to their satisfaction.
- Serve as the primary point of contact for parents. Address parent queries, concerns, and feedback.
- Maintain a relationship with parents through day to day welcoming and communication. Addressing parent-related inquiries ensures continuity in communication and resolution.
- Maintain up-to-date attendance records for all children on the Illumine App.

Revenue Collection and Expense Management
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📌 Parent Relationship Manager (Bellandur)
🏢 Kidskingdom pre school
📍 Bellandur