Work: 24/7 Rotational shift, 5 days work from office in ODC environment, L1/L2 support, No hybrid access.
Key Responsibilities
. Monitor and manage batch jobs using CA7 scheduler, including tracking job failures and analyzing CA7 logs
. Perform incident management and ticket handling using ServiceNow, ensuring timely resolution and SLA adherence
. Troubleshoot and support Hadoop ecosystem components such as YARN, Hive, and Impala
. Debug and resolve issues in PySpark jobs, including performance tuning and error analysis
. Work with HDFS and HQL (HDFS SQL / Hive queries) for data validation and issue resolution
. Develop and maintain shell scripts for automation and operational tasks
. Analyze system logs and identify root causes of failures across the Big Data platform
. Collaborate with development, infrastructure, and support teams for issue resolution and system improvements
Required Skills & Qualifications
. Solid experience in Linux (RHEL) administration and command line operations
.
Hands on experience with Hadoop ecosystem components:
. Proficiency in PySpark, with solid debugging and troubleshooting skills
. Experience with CA7 job scheduling and monitoring
. Knowledge of Shell scripting for automation
. Familiarity with ServiceNow or similar ticketing tools
. Good understanding of data processing workflows and ETL pipelines
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative
📌 Production Support Engineer (Hyderabad)
🏢 CGI
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.