Front Desk Executive (Gurugram)

Front Desk Executive (Gurugram)

30 Aug
|
Oxford International Education Group
|
Gurugram

30 Aug

Oxford International Education Group

Gurugram

Description:
- Overview

The University of Southampton, in partnership with Oxford International Education Group (OIEG), has successfully launched its first international campus in India, located in Gurgaon, Delhi. This initiative, developed in response to India's New Education Policy, represents a significant investment in transnational education. The campus provides Indian students with the opportunity to earn a globally recognised degree without leaving the country.

Job purpose

This is the third-party role open for the position of Front Desk Executive (FDE) at UoSD, who is responsible for managing the University's front office operations and serving as the first point of contact for students, parents, faculty, visitors, and other stakeholders. The role ensures a professional and welcoming environment by handling enquiries, managing visitor interactions, coordinating communication, and providing administrative support. The FDE contributes to the smooth functioning of the University by delivering high-quality customer service, maintaining accurate records,



and ensuring efficient front desk operations in accordance with university policies and procedures.
- Main Duties and Responsibilities:
Reception & Guest Handling
- Manage the day-to-day operations of the University's reception/front desk, ensuring a skilled, welcoming, and efficient environment at all times.
- Receive and greet students, parents, faculty, visitors, vendors, dignitaries, and other stakeholders courteously, creating a positive first impression of the University.
- Register visitors, verify their details, issue visitor passes, and maintain visitor records in accordance with the University's security and access control procedures.
- Coordinate with the concerned departments regarding visitor arrivals and facilitate smooth visitor movement within the campus.
- Provide visitors and guests with necessary guidance, campus directions, and general information about University services and facilitie

📌 Front Desk Executive (Gurugram)
🏢 Oxford International Education Group
📍 Gurugram

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