Housekeeping Supervisor

Location

Madhuban Eco Retreat, Ratapani Landscape, Rehti, Madhya Pradesh

Reporting To

Resort Manager / Operations Manager

Stay and Food

Staff accommodation and meals will be provided by Madhuban Eco Retreat, as per resort policy.

Work Base

Role Summary

The Housekeeping Supervisor will be responsible for managing the housekeeping team and ensuring that all rooms, guest areas, public spaces, linen, laundry and housekeeping stores are maintained as per resort standards. The supervisor will play an important role in guest satisfaction by ensuring that every room is clean, well-prepared and inspected before guest arrival. The role requires robust supervision, checklist-based working, staff training and coordination with reception, maintenance and service teams.

Key ResponsibilitiesRoom Readiness and Inspection
- Prepare daily room cleaning and check-in/check-out schedule.
- Inspect every room before guest check-in.
- Ensure rooms are clean, fresh, well-arranged and fully stocked.
- Check linen, towels, toiletries, water bottles and room amenities.




- Ensure bathrooms are hygienic and odour-free.
- Report and follow up on maintenance issues before room allotment.

Team Supervision
- Allocate work to housekeeping staff.
- Monitor daily attendance, grooming and discipline.
- Train staff on cleaning standards, guest handling and hygiene.
- Ensure staff follow checklists and timelines.
- Maintain discipline and positive team behaviour.

Linen, Laundry and Inventory
- Maintain linen stock register.
- Track towels, bedsheets, blankets, pillows and guest amenities.
- Coordinate laundry movement and quality checking.
- Prevent misuse, loss or damage of linen and housekeeping material.
- Maintain housekeeping store in an organised manner.

Public Area Management
- Ensure reception, dining area, pathways, verandas, common toilets and guest areas are clean.
- Conduct regular checks during the day.
- Ensure high cleanliness during group visits, events

📌 Housekeeping Supervisor (Rehti)
🏢 Madhuban Resort - Ratapani Sanctuary
📍 Rehti