Hyderabad | Freshers - 1+ Years Experience
- About the Role
Key Responsibilities- Make outbound calls to prospective customers and follow up on inbound inquiries.
- Generate and qualify leads through effective customer interactions.
- Follow up on leads generated through marketing campaigns, website inquiries, referrals, and other channels.
- Explain Techdome's products and services to prospective customers.
- Handle customer inquiries professionally and provide accurate information.
- Maintain regular follow-ups with prospects to improve conversion rates.
- Build and maintain positive customer relationships.
- Update and maintain customer records, call logs, and lead information in CRM systems.
- Coordinate with internal teams to ensure a smooth customer experience.
- Meet daily, weekly, and monthly calling and lead-generation targets.
Required Skills:
- Excellent verbal communication skills.
- Solid interpersonal and customer-handling abilities.
- Good persuasion and follow-up skills.
- Confidence in interacting with customers over phone calls.
- Basic computer skills and familiarity with Microsoft Excel or Google Sheets.
- Strong organizational and time-management skills.
- Positive attitude and willingness to learn.
Preferred Qualifications- Freshers are welcome to apply.
- 1+ year of experience in telecalling, telesales, customer support, lead generation, or sales is an advantage.
- Familiarity with CRM tools is a plus.
- Experience in a target-driven environment is preferred.
- Why Join Techdome?
Gain exposure to AI-powered customer engagement and productivity tools.
High ownership and accelerated career growth opportunities.
Learn CRM, lead management, and customer communication best practices.
Work in a fast-paced, innovation-driven environment.
Opportunity to grow into Sales, Business Development, and Customer Success roles.
About Techdome
Founded in 2020, Techdome helps startups and enterprises adopt modern AI, c