What success looks like in this role:
Key Responsibilities
- Oversee HR activities across the entire associate lifecycle from Hire to Retire, ensuring effective utilization of HR tools and systems. Address and resolve non-standard HR-related issues within established practices and procedures.
- Manage a broad range of responsibilities including Human Capital Management (HCM), hiring, separations, payroll, performance management, HR administration, total rewards, talent management, absence management and learning & development. Contribute to ad-hoc initiatives, new scopes and future projects as they arise.
- Provide first-level support to employees by responding to routine HR-related inquiries and case requests. Address escalated issues from tier 1 agents and further escalate if necessary.
- Implement HR processes and solutions in alignment with established policies. Maintain and update HR documentation, ensuring compliance with SOPs and statutory requirements.
- Generate reports for client consulting and issue resolution.



Analyze and resolve problems of moderate scope by reviewing a variety of factors and exercising judgment within defined procedures.
- Demonstrate proficiency in Microsoft Office, particularly Excel and maintain knowledge of HR, benefits and payroll systems. Familiarity with Workday, PeopleSoft and other HR tools is essential.
- Identify opportunities for process improvements, automation and streamlining. Proactively engage in problem resolution and support strategic decision-making.
- Build and maintain productive relationships with internal and external stakeholders. Work effectively in a team workplace and independently, ensuring quality and efficiency in support.
- Ensure adherence to data protection norms and information security compliance. Follow company policies and procedures for handling sensitive and confidential transactions.
- Perform other duties as assigned, including managing conference calls, team meetings and skill assessment pro

📌 Analyst HR Ops (Hyderabad)
🏢 Unisys
📍 Hyderabad