Customer Success Manager (Bengaluru)

Customer Success Manager (Bengaluru)

30 Aug
|
ALTERYX
|
Bengaluru

30 Aug

ALTERYX

Bengaluru

Meet the Moment with Alteryx
We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.
You'll be working on the challenges that sit at the heart of up-to-date business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.
If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.
Responsibilities:
Building & Fostering Strong Relationships – Be the technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success​
Becoming a Strategic Advisor – Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services​




Driving Advocacy - Build deep relationships with key customer stakeholders to inform engagement strategy and create "Alteryx Advocates”​
Architecting Technical Solutions – Conduct technical working sessions to jointly architect solutions leveraging the Alteryx Designer with prospective and existing users within your accounts​
Supporting Account Expansion – Partnering with Sales Leaders to provide insights on customer health – focusing on adoption and retention strategies​, identifying new business opportunities
Active Account Management – Create success plans for portfolio of accounts and proactively work with customers to establish and achieve critical goals ​
Enabling and Training Users – Conduct enablement sessions to provide hands on training of the Alteryx Designer and Server products​
Demonstrating Alteryx Proficiency – Remain up-to-date and certified on Alteryx solutions and products and maintain familiarity to all company methods and procedures.
Qualifications
2+ years of work ex

📌 Customer Success Manager (Bengaluru)
🏢 ALTERYX
📍 Bengaluru

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