At Franklin Templeton, we believe success is built through powerful
partnerships. As a forward thinking asset manager, we build agile
relationships with clients, understand their goals, and navigate complex markets
together. We leverage cutting edge strategies and deep insights to unlock
opportunities for long term wealth creation. Our talented, global teams bring
expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse
business, we offer opportunities not only to help you reach your potential, but
also to contribute to our clients’ success.

About the GSS-India:

* Our GSS India team delivers a wide range of shared services and operational
support functions to business units and stakeholders across the organization.
We manage critical processes, ensure adherence to policies and processes,
support process improvements and standardization initiatives, and provide
timely resolution of customer queries. The team collaborates closely with
internal and external stakeholders to enhance service quality, drive
efficiency,



and support business objectives through continuous improvement
and digital transformation initiatives. Joining us offers broad exposure to
global operations, cross-functional collaboration, process excellence, and
opportunities to develop expertise in shared services, stakeholder
management, and business process optimization.

WHAT IS THE ROLE OF BRANCH SERVICE?

Effective management of calls, walk-ins, letters and email queries. Handle
critical relationships by providing exceptional service support. Liaison with
CAMS for enabling seamless service delivery to our clients.

* Effective management of operational activities of branch.

WHAT ARE THE ONGOING RESPONSIBILITIES OF CUSTOMER SERVICE?

* Meet the critical distributors on predefined frequency, foster relationships,
and deliver exemplary service experience to our distributors.

* Effective Tracking of all the queries and ensure thorough N

📌 Branch Services (Kolhapur)
🏢 Franklin Templeton
📍 Kolhapur