Job Requirements
Role/Job Title: Business Analyst – IMPS Application

Function/Department – Cards & Payments

Location – Navi Mumbai – Airoli Processing Centre (Gigaplex Office)

Job Summary - A Business Analyst is responsible for end-to-end delivery, stability, and enhancement of the bank’s Immediate Payment Service (IMPS) platform, enabling real-time interbank fund transfers. The role ensures high availability, low latency, and regulatory compliance while leading cross-functional teams to deliver secure, scalable, and resilient real-time payment capabilities.

Key Responsibilities
Own the lifecycle of IMPS initiatives: requirements, design, development, testing, deployment, and production support.
Manage roadmaps and delivery plans for current IMPS features (P2P/P2M, mandate flows, enhancements, migrations) and NPCI-driven regulatory and scheme changes
Ensure adherence to delivery timelines, budget, and quality benchmarks
Lead impact analysis and re-planning for change requests
Act as the primary interface for business teams (Payments, Retail Banking, Digital Channels),



Operations, Risk, and Compliance
Coordinate with NPCI and partner banks and Third-party vendors and payment switch providers
Conduct Governance meetings and RAID tracking and reporting
Ensure timely resolution of dependencies and escalations
Oversee CI/CD pipelines and environment setup (Dev, SIT, UAT, Pre-Prod, Prod)
Ensure stable integration testing with NPCI environments
Define and manage deployment strategies (blue-green/canary where applicable) and rollback plans and change procedures
Ensure CAB approvals and release governance compliance
Enforce strict quality gates for IMPS transaction flows
Manage defect triage and production defect reduction
Drive automation in regression and performance testing
Ensure 24x7 availability of IMPS platform
Define and monitor SLAs, SLIs, and SLOs
Lead incident response and root cause analysis (RCA) as well as post-incident reviews and preventive improvements
Stren

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