The Manager/Sr. Manager, Sales Operations plays a critical role in making sure
the sales team is firing on all cylinders. The role owns the operational
backbone of the Account/BD organization — Salesforce data integrity, forecast
coordination, commissions, and pipeline analysis — while also driving a seamless
flow of real-time, sales-ready information across Sales, Marketing, and Product.
This is an independent, hands-on role for someone who can ramp quickly and
operate effectively with minimal day-to-day direction.
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Roles & Responsibilities:
Experience - 10+ Years
Skills required - Looking for candidates with solid experience in Sales
Operations from the Life Sciences, Clinical Trials or IRT industry.
* Salesforce – periodic review and upkeep of data, ensuring opportunities are
updated properly by everyone across the Account/BD organization.
* Monthly forecast coordination across the Account/BD organization.
* Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR)
decks every month.
* Ad hoc analysis on the pipeline report – ongoing.
* Quarterly commissions coordination with Finance and BD leaders through
to finalization.
* Build effective partnerships with internal teams to facilitate collaboration
and communication of relevant, digestible information for Sales and
Marketing.
* Serve as an interface between Product, Operations, Sales, Marketing, and
Management on operational and reporting needs.
* Win/Loss analysis – with particular attention paid to accounts with
decreasing win rate, and provision of value-added accounts to the Client
Success team for follow-up.
* Collaborate with BD teams and Marketing to ensure all sales and marketing
tools are in effective use.
* Compile an annual report of business analysis, insights, and competitor intel
from the previous year for use in annual planning meetings
* Prioritize and condense key topics, create SWOT/PEST/Porter's analysis when
appropriate, and provide recommendati
📌 Manager, Sales Operations (India)
🏢 Endpoint Clinical
📍 India
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